Frequently asked questions
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What do I need to do the course?
To complete the training, you will need a PC or Mac, tablet, or mobile device with internet access, as well as some note-taking materials.
Requirements to connect to Zoom:
For security reasons, each participant must have their own Zoom account.
What you need to download Zoom:
Open your preferred browser and go to zoom.us.
You can access it from your phone, tablet, or desktop computer.
Zoom is compatible with Chrome, Firefox, Safari, and Microsoft Edge. However, it is not compatible with Internet Explorer.
On mobile devices, iOS Safari (11 or later), Chrome, and Samsung Internet will work.
Once on the Zoom homepage, click on “Sign up, it’s free.”
You will be asked to enter your date of birth and email address.
Then you will need to confirm your email address, and once completed, you will be able to log in with your details.
Requirements to access the Institute platform:
You will need one of the following browsers:
For computer or laptop:
Chrome
Firefox
Safari
Microsoft Edge
For mobile devices:
iOS Safari: 11 or later
Chrome
Samsung Internet
Please note that Internet Explorer is not supported.
What if I can't attend the live sessions?
The masterclass will be recorded and you will have access to it for 4 months.
Will I receive a certificate upon completion of the training?
Yes, upon completing this course, you will receive a completion certificate
What are the payment methods, and how do I get the invoice?
You can pay by credit card or PayPal. An invoice will be issued using the details provided during the payment process and will be sent by email to the address you enter in your registration.
How can I contact the organizer if I have more questions?
You can contact the event organizer by sending an email to [email protected]

